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Contact us

Please E-mail NLS - Shop or telephone +44 (0)131 623 3700 if you have any questions about your order, quoting the order ID in any correspondence. 

Our switchboard is available: 

Monday to Thursday 09:00 - 19:00

Friday and Saturday 09:00 – 17:00

Comments form (available on the main NLS website)

Tell us how we did

Complaints (available on the main NLS website)

How to make a complaint

Postal address

National Library of Scotland
92 Cowgate
Edinburgh
EH1 1JN